Executive Intelligence

Critical roles and succession

A simple view of the roles that matter most, how strong the bench looks, and where you may want to shape next steps.

Lens Critical roles
Window 12–24 months
Open role details

Succession at a glance

Critical roles
28 mapped
Marked as critical.
Covered
19 has cover
At least one successor.
Thin bench
6 watch
Partial cover.
No successor
3 fragile
Gap if departed.
For the roles in view, most have at least some cover, but a small set show thin or no bench. These roles often sit at the intersection of client impact and ops.

Critical roles and benches

Role
Bench and exposure
Status & next step
Client director — Cluster A
Strategic revenue
One strong successor plus two emerging.
covered
Site lead — Region B
High-growth hub
Early deputies; heavy load on current lead.
thin bench
Operations head
Critical process
No clear internal successor; partial exposure only.
no successor
Specialist lead
Tech bottleneck
One peer with partial coverage.
improving
Signals to keep watching
  • Roles with repeated “heavier weeks” and limited deputies.
  • Strategic roles with no clear successor.
  • Single points of failure in decision making.
Connection to Employee Intelligence
  • Uses same goals and growth views managers use.
  • Highlights people with right patterns for future roles.
  • Simple, explainable signals.

Where to focus — next 12–24 months

Now — next 3–6 months
Stabilise fragile roles.
  • Agree practical moves for gaps.
  • Check time off for key holders.
Soon — next 6–12 months
Build the bench.
  • Give successors client exposure.
  • Capture what "good" looks like.
Later — 12–24 months
Long-term depth.
  • Rotate high-potentials across regions.
  • Align hiring with future gaps.