Manager view
Culture history timeline
Carlos Reyes • Support Specialist • Site: Ortigas • Client: Northwind
Signals from 30 / 60 / 90-day checks
Milestone coverage
Quick view of which 30 / 60 / 90-day culture checks were completed and how the CultureSignal moved over time.
30-day check
Completed
CultureSignal: 0.71
60-day check
Completed
CultureSignal: 0.74
90-day check
Missing
No signal yet
30-day Culture Check
CompletedCultureSignal score
0.71
Solid early alignment
Reliability
Team first
Risks:
Still gaining confidence with back-to-back escalations; occasionally defers simple fixes to senior agents.
60-day Culture Check
CompletedCultureSignal score
0.74
Improving under load
Ownership
Learning agility
Risks:
Needs continued coaching on handling multi-channel spikes without sacrificing documentation quality.
90-day Culture Check
MissingCultureSignal score
—
No signal captured
Pending snapshot
Risks:
System will treat this as missing data, not a negative signal. Nudge managers to complete the 90-day check before making long-term support rota decisions.