Review detail · Incident handling blueprint

One overdue item, with enough context that leadership can decide whether to approve, send back, or retire the pack.

Item summary

What this item is, why it exists, and why it’s overdue.

Item

Incident handling blueprint · Annual review

Status

Overdue Requested by Talent

Who needs to act

Engineering leadership & Talent partner

Reason

This blueprint has been live for more than 12 months without a full review. It is used for multiple engineering roles and may not reflect the current incident process.

Linked blueprint

Eng Incident · Live incident deep dive (BP-ENG-INC-001) · Open blueprint

History & next steps

What has happened so far, and what should happen next.

History

Last full review

18 months ago · Reviewed by Dana (Eng Director) and Kris (Talent)

Recent changes

Minor wording tweaks 4 months ago · No structural changes

Usage

Used in 3 engineering roles · 42 candidate runs in last 6 months

Suggested next actions

Option 1 · Fast review

Confirm scenarios and questions still match current incident process. Update wording only.

Option 2 · Full refresh

Rebuild the blueprint with new scenarios and questions that match current escalation and on-call structure.