Intelletto.ai — Margin & Cost-to-Serve (ROI) (CRI)
Period Segments Include Support/SE Hours

Gross Margin

74%
Infra + Support included

COGS

$2.4M
last 90d

Cost‑to‑Serve

$0.42M
SE + Support hours

ROI Score

0.78
weighted by savings realized

Margin Quadrant — Contract Value vs Cost

Bubble size = ARR • Color: red (low margin), gold (mid), teal (high)

ROI Breakdown

AccountContract ValueCostRealized SavingsROI ScoreAction

Margin Improvement Actions

Prepared by Intelletto.ai — Billing & Finance
SLO: API error <0.2% Freshness ≥98% Model p95 <600ms