Coverage (Pipeline/Quota)
3.2×
Target ≥ 3.0×
Quota Attainment (to date)
68%
Quarter progress 75%
AE Capacity Utilization
81%
Target 80–90%
Accounts per CSM
42
MM best-practice: 35–45
Touch SLA (≤7d)
86%
Deals with a touch in 7 days
Workforce Overview
AEs (Active)
38
Open reqs: 3
AEs (Ramping)
7
Median ramp: 3.5m
CSMs (Active)
22
Open reqs: 2
CSMs (Ramping)
5
Median ramp: 2.8m
Ramp curve shows expected productivity trajectory for new hires.
Ramp Curve (AEs)
Month 1..6 → productivity vs tenured baseline
Coverage Matrix (Segment × Region)
Cells show Pipeline/Quota × Touch SLA × Accounts/CSM signals.
Roster — Owners & Load
| Owner | Role | Region | Quota | Coverage | Attain | Open Deals | Commit $ | Touch ≤7d | Inactive >7d | No Next Step | Action |
|---|
Lead Response SLA (median mins)
Lead-to-first-touch medians by segment
Coverage vs Attainment (AEs)
Bubble size = open commit count • Dotted line = 3.0× benchmark
Capacity Simulation
Pred Δ Coverage
+0.4×
Pred Δ Attainment
+3.2pts
Pred Δ Touch SLA
+6 pts
Pred Δ Churn Risk
-0.3 pts
CI (80%)
±0.6%
Demo model only; production uses explainable grouped attributions with audit trails.